Bay Area Youth Services of Florida

Position:    Prodigy Case Manager

Salary: To Be Announced

 Minimum Qualifications:

• Bachelor's Degree or higher in Psychology, Criminology, Social Work, Counseling, or related field.
• One year youth and/or family counseling experience.
• Broad knowledge of the Juvenile Justice System and familiarity with community service agencies.
• Possess a valid Florida Drivers License

Job Responsibilities:

General

1. Work non-traditional hours during a 40-hour workweek, including evenings and Saturdays.
2. Maintain a valid Florida Drivers License.
3. Provide transportation for fieldwork and other duties required outside the office. Mileage will vary depending on the size of the territory.  Reimbursement will be paid at the rate of $.34 per mile, or at a flat rate determined by the agency.
4. Report any suspected child abuse to the Abuse Registry immediately.  Case file must be documented and Supervisor must be informed.
5. Complete Incident Reports for all youth who meet the DJJ criteria for incident reporting.  Reports must be filed with the Inspector General’s Office within required timeframes.  Copies of the report must be provided to the Executive Director, the Program Operations Manager and the Unit Supervisor.
6. Return all urgent telephone messages immediately.  Return all non-urgent calls within 24 hours after the message is received.
7. Maintain case files a secure area of the BAYS office at all times to insure youth confidentiality.
8. Maintain a neat desk and organized work area at all times.
9. Develop and recruit worksites as needed.  Monitor community service on a regular basis.
10. Adhere to a more formal professional dress and conduct standard at all legal functions. 
11. Attend mandatory staff and individual meetings.
12. Fully understand the BAYS mission statement.
13. Fully understand the DJJ mission statement.
14. Comply with agency training hour requirements.  Participate in one hundred twenty (120) hours of pre-service training, and 40 hours of annual training. Case Managers are responsible for securing training certificates, or training documents signed and dated with training hours specified.  Proof of training must be provided to the BAYS Administrative Services Unit.
15. Adhere to all HIPAA rules and regulations.
16. Complete special projects or assignments when required.
17. Comply with the BAYS Employee Handbook, with an emphasis on professionalism, reliability, and attention to detail.

Position Specific

1. Manage a caseload of approximately 55 diverted youth.  Caseload territory will depend upon seniority and/or preference.  Territories may vary slightly on occasion.
2. Adhere to the BAYS Standard Operating Procedures for the Prodigy Program.
3. Provide intensive supervision to youth through consistent personal, collateral, and parental contacts.  Contacts will be made primarily at the youth's home, work, school, etc.  Visit youth weekly whenever possible.  Conduct youth face-to-face visits at a minimum of every two weeks with phone contact on the off weeks.
4. Devote approximately 85% of the workweek to fieldwork, which includes youth, family, school and community visits, and various meetings.  The remaining time will be in the office consisting of case file management and documentation, Treatment Team meetings, returning telephone calls, completing paperwork, and contacting support agencies for referral purposes.
5. Schedule and attend all relevant school staffings as necessary. 
6. Facilitate transportation for youth when parents fail to take responsibility, or when a legitimate lack of transportation exists.
7. Maintain a current listing of arts classes for participant assignment.
8. Complete entry paperwork on all youth including the Prodigy Agreement for Services, BERS Test, Release of Information, and Restitution Payment Schedule (if needed).
9. List each youth goal on the Prodigy Agreement for Services.  This contract must be reviewed regularly with the youth and youth’s parent or guardian.
10. Assure that the youth is accountable for all sanctions and goals listed on the Prodigy contract including:  restitution, counseling, community service, etc.  Appropriate referrals should be made to assist the youth in the completion of all sanctions and goals. 
11. Assure that all documentation in the field notebook and case file is thorough and up-to-date. All contacts, attempted contacts, phone calls, attempted phone calls, and any change in youth or family needs must be documented.  All notes must be legible, and abbreviations must comply with DJJ uniform codes. 
12. Maintain consistent contact with all collateral services such as counseling agencies, drug treatment agencies, and school officials.  Juvenile Justice Probation Officers should be contacted if questions arise regarding new law violations, incidents that meet the DJJ criteria for Incident Reporting, or if the youth cannot be located.
13. Consult regularly with the Prodigy Social Worker to discuss relevant case issues and to discuss referrals to address special client and/or family needs.
14. Obtain school records prior to case closure including grades, behavior, and attendance for the past six months.
15. Close cases within ninety (90) days of the date of referral, unless supervisory approval for an extension has been obtained.  Complete a Closure Summary on each case closed.
16. Assist in supervising program activities.  Examples include community  projects, cultural outings, community events, etc.

Performance Reviews will be conducted 6 months after hire date and annually each consecutive year.  Reviews will be based upon job performance.